Snatch Worthy Wigs Beauty Supply "Refund & Returns Policy"
Beauty, Safety and Satisfaction of our customers is priority therefore SALES ARE FINAL due to the nature of products sold. Exceptions may apply, please continue reading.
Online Order Cancellation + Restock Fee
Customers may place an order for Shipping or Pick-Up. Order(s) canceled within 24 hours receive a FULL refund + applicable shipping charges. A per order restocking fee of $1.95 is deducted from refund. Items that are not canceled within 24 hours are shipped and the customer is responsible for their own return shipping fees if item is eligible for return. Eligible items for return are Human Hair Wigs and Extensions purchased online only.
Customers who select "Pick-Up" at checkout receives a "Ready" notification. If you have not received your notification within 48 hours, please start a "Live Chat" or email us @ email@example.com for help.
14 Day Return Policy
Customers who place an Online Order ONLY of Human Hair Wigs or Human Hair Extensions have 14 days to return the product(s) in it's original packaging, unworn or altered to receive a refund. Shipping fees is non-refundable. Restock fee of $1.95 is applied and customers are responsible for their own return-shipping fee. At checkout if customer opts to Pick-up item(s), a 14 day return is NOT VALID at our in-store location, the Sale is Final.
We do sell synthetic hair products in extensions, bundle hair, wigs, braiding-crochet hair and human-synthetic blended hair. Customers should carefully read all descriptors for Human Hair vs Synthetic Hair products. Customers may initiate a Live Chat for help.
Order discrepancy/ Damage
If human hair wigs or extensions is received damaged or the order is incorrect, return the item for a refund within 14 days from receipt of purchase. Shipping cost is non-refundable. When we receive ordered items, we will begin processing a refund immediately.
All goods, product(s), sold & retailed by Snatch Worthy LLC (Snatch Worthy Wigs Beauty Supply) in store or online cannot be exchanged or returned which includes all hair care products, hair accessories, cosmetics, styling tools, wigs, weaves, caps, coverings, extensions, loose hair, braids, and crochet hair. Products must not be used, altered, worn, chemically processed, manipulated, styled, bleached, dyed, heat pressed, ironed, blow dried, including lace cutting and detachment, hazardous materials, flammable liquids or gases; therefore due to the nature of beauty products sold. All sales are Final.
Additional Non-returnable or Non-refundable products/items:
- Gift cards
- Downloadable software products
- Health and Personal care product(s) of item(s) ingested or for topical use of the skin & scalp.
We advise that all labeled product(s) should not be worn or used in ways otherwise noted in the instructions or description of brand(s). Customers may purchase or refuse to purchase items that are with or without an instruction label, tag(s), ingredient(s) or other description(s) but is purchased at own risk.
Snatch Worthy LLC (Snatch Worthy Wigs Beauty Supply) does not endorse guarantees, promises or claims of product(s), desired usage to repair, replace, improve, or modify any detail(s) of the human hair, scalp or body part(s). Snatch Worthy LLC (Snatch Worthy Wigs Beauty Supply) is not responsible for product recalls, product ingredients or material that may, or will cause health problems/risks temporary or long term, allergic reaction(s) irritation or damage to hair, scalp, or body part(s) or any other issue(s) causing harm after contact or use of any retail product(s) sold at Snatch Worthy LLC (Snatch Worthy Wigs Beauty Supply) in store or online. All inquires, questions or claims related to product manufacturing or overall quality of brand or material shall be directed to the manufacturer.
Sale items: All Sales items are FINAL.
Return Shipping cost(s) is Non-refundable. Customers are responsible for paying their own return shipping cost.
Things to Consider:
For any shipped item(s) consider using a shipping service with tracking with the option to purchase shipping insurance. We don’t guarantee that we will receive returned products(s) or product(s) shipped to customers.
We do our best to work with any courier service shipping product(s) to customers by providing the order tracking number or link to the courier service website.
***Snatch Worthy LLC (Snatch Worthy Wigs Beauty Supply) does not offer insurance and is not responsible for lost, stolen or damaged product(s) that's shipped, transported, or delivered by any courier service.
***We are not responsible for courier delays, system error messages or broken tracking portals provided by any courier service. Contact appropriate courier service for information about shipping insurance, order tracking and courier system(s) error messages.
We always want to provide exceptional customer service through experience. Please Submit Reviews & Photos of products you purchased right here on our website or send an email request at firstname.lastname@example.org